Contentful Roadshow
Customer experience in the age of Covid-19
![video thumbnail for the video with the id kgt2lfb1rk](https://images.ctfassets.net/fo9twyrwpveg/1xSfcjZlWKo1K06skzrnQs/c58bfd4a0cf21260a49ae6f580e0bed0/Mark-blueprints2020_background_copy_11.png?fm=webp&w=1280&h=720&fit=fill)
Recorded on
30 April 2020
Duration
35 minutes
About
Pretty much over night we were forced to change our way of life. Hear from content management expert, Mark Demeny, on the new ways to think about your customer experiences from your primary communication channels, privacy expectations, to how you’re treating your employees.
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Speakers
![Mark Demeny](https://images.ctfassets.net/fo9twyrwpveg/52qiauYOeOPnvolp1UcMqt/c5b398c05c78c593096710ddac147f10/14_Mark.png?fit=thumb&f=top&w=350&h=350&fm=jpg)
Mark Demeny
Director of Content Management Strategy
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