Fair Use Policy and System Limits (Legacy, 2016)
Updated: October 26, 2020
Fair use and system limits to safequard the integrity of our service
Introduction
This Fair Use Policy (FUP) forms an integral part of the Contentful Terms of Service between you and Contentful GmbH that govern your use of Contentful software and the services. Terms used but not defined below, shall have the meaning outlined in the Contentful Terms of Service. If you do not agree with this FUP, do not use any company software or services. The limits outlined below apply solely to the current plans, the legacy plans (introduced before 2016) are subject to the legacy plan limits.
Self-service tier usage limits
Contentful Small, Medium, and Large plans come with the following fair use limits:
| Metric | Maximum quota | Unit of measure |
|---|---|---|
| Total API calls (CMA, CPA, CDA) | 10,000,000 | Calls per month |
| Bandwidth | 1 | TB per month per organization |
The quotas listed above are measured on a monthly basis and reset to zero on the first day of a new period. For example, if you signed up on a 15th, your usage period is set to be from 15th to 15th of a calendar month.
The Small, Medium, and Large plans are also subject to system limits, imposed to ensure an uninterrupted functioning of the shared service infrastructure:
| Metric | Maximum quota | Unit of measure |
|---|---|---|
| Records | 100,000 | Number per organization |
| Users | 40 | Number per organization |
| Content Management API (CMA) calls | 10 | Calls per second |
| Spaces | 50 | Number per organization |
| Content types | 500 | Number per organization |
| API keys | 100 | Number per organization |
| Webhooks | 20 | Number per organization |
| Locales | 100 | Number per space |
| Asset size | 1000 | MB per asset |
| Long text field | 50,000 | characters per field |
| Short text field | 255 | characters per field |
| Many references field | 1,000 | linked entries per field |
System limits are cumulative and can be reset only when organization users delete individual items.
If you require higher limits, consider upgrading to the Enterprise service tier, which comes with higher default limits and ability to purchase custom usage quotas for your organization.
If your service usage exceeds the limits listed above, we reserve the right to take corrective action, including but not limited to the throttling of the service API, temporarily suspending or - when other options are unavailable - terminating your account.
Enterprise tier usage limits
Unless agreed otherwise in the service contract, the organizations with enterprise plans are subject to the following fair use limits:
| Metric | Maximum quota | Unit of measure |
|---|---|---|
| Total API calls (CMA, CPA, CDA) | 100,000,000 | Calls per month |
| Bandwidth | 100 | TB per month per organization |
The quotas listed above are measured on a monthly basis and reset to zero on the first day of a new period. For cumulative metrics, organizations hosted on the enterprise infrastructure are subject to these system limits:
| Metric | Maximum quota | Unit of measure |
|---|---|---|
| Records | 500,000 | Number per organization |
| Users | 1,000 | Number per organization |
| Content Management API (CMA) calls | 15 | Calls per second |
| Spaces | 100 | Number per organization |
| Content types | 1,000 | Number per organization |
| API keys | 200 | Number per organization |
| Webhooks | 100 | Number per organization |
| Locales | 100 | Number per space |
| Custom roles | 50 | Number per organization |
| Asset size | 1000 | MB per asset |
| Long text field | 50,000 | characters per field |
| Short text field | 255 | characters per field |
| Many references field | 1,000 | linked entries per field |
Need higher limits
If you require higher limits, please contact a dedicated account manager or reach out to our Customer Success team to discuss available options.