Knowledge Base: Quest to Educate

Throughout the Quest Webinar Series, we take you through the customer journey by exploring three popular Contentful use cases: global marketing and localization, agile ecommerce and knowledge base.

Tune in as we interview Contentful solution partners — digital leaders in the MACH space — on how they addressed business challenges with Contentful. 

The third and final stop on our quest through the customer journey takes us to knowledge base. Join us and leaders from Appnovation, Phase2 and Vshift to learn how to:  

• Build and maintain a streamlined knowledge base that enables consistency across channels 

• Reuse content to maintain consistent, up-to-date answers across your organization

• Provide self-serve options to customers that increase brand loyalty, advocacy and customer lifetime value