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Effective as of 5 July 2023

Contentful Sub-processors and Affiliates

Contentful uses certain third-parties and Contentful Affiliates, as listed on this page, to process Customer Content in the delivery of the Contentful Services. Capitalized terms not defined on this page have the same meaning as defined in the Contentful Terms of Service or the written agreement between you and Contentful.

Sub-processors

Sub-processorType of servicePurpose of processingLocation
Amazon Web ServicesCloud services and infrastructureStorage of Customer ContentUnited States
Amazon CloudFrontContent delivery network*Distribution of Customer Content to Customer ApplicationsUnited States
FastlyContent delivery network*Distribution of Customer Content to Customer ApplicationsUnited States
CloudinaryContent delivery network*Distribution of Customer Content to Customer ApplicationsIsrael, United States, Singapore
FileStackContent (file) upload and conversion.Handling of Customer Content uploadsUnited States
OpenAI (optional)**Generative AI solutions, in particular natural language understanding and generation through the use of large language models.OpenAI will be used to deliver automated suggestions and refinement of Customer Content.United States

* Note that CDNs will cache data/content globally depending on the location where the Customer Content is consumed in order to ensure fast delivery to the endpoint. ** Applicable only where a customer chooses to use a Contentful feature with generative AI functionality and expressly agrees to the Contentful AI Terms of Service.

Contentful Affiliates

The entities listed below are Contentful Affiliates that may function as Sub-processors to provide the Contentful Services. The lawful data transfer mechanism for transfers of personal data to Contentful Affiliates is Standard Contractual Clauses.

  • Contentful Inc. - USA

  • Contentful GmbH -Germany

  • Contentful (UK) Limited - United Kingdom

  • Contentful (Ireland) Limited - Ireland

  • Contentful (Netherlands) B.V. - Netherlands

  • Contentful (Denmark) ApS - Denmark

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