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FAQ / Contentful AI functionality
On this page
- What is the AI Content Type Generator?
- Is the AI Content Type Generator supported by a third-party?
- How can I learn more about the AI Content Type Generator?
- Are there any limitations regarding how the AI Content Type Generator can be used?
- What are the sources of the data sets which support the AI Content Type Generator?
- What model currently supports the AI Content Type Generator?
- Where do I go for customer support related to the AI Content Type Generator?
- Do you use any of my organization’s data to train the models used to support the AI Content Type Generator?
- Will the prompts that I submit to the AI Content Type Generator, or the output from those prompts, be shared with other Contentful users?
What is the AI Content Type Generator?
Creates rich content types automatically from short descriptions to help jump start your content creation.
Is the AI Content Type Generator supported by a third-party?
Yes. The AI Content Type Generator integrates a generative pretrained language model developed by OpenAI. If a customer elects to use the AI Content Type Generator, which requires agreeing to the Contentful AI Terms of Service, then OpenAI, LLC will act as a Contentful sub-processor and will process on our behalf the customer data that is entered as a prompt and the resulting output from the AI Content Type Generator.
How can I learn more about the AI Content Type Generator?
To learn more about how to enable/disable the AI Content Type Generator, please see the Documentation.
Are there any limitations regarding how the AI Content Type Generator can be used?
Generative AI technology opens incredible new business opportunities and with these new possibilities comes certain risks that must be handled responsibly. OpenAI, the sub-processor whose technology powers the AI Content Type Generator, requires that users of its technology comply with its safety and usage policies in order to mitigate risks that often exist in certain industries that could be compounded with the use of AI. To that end, Contentful’s AI Terms of Service, which are required for any customer using the AI Content Type Generator, include certain reasonable limitations to minimize any associated risks.
What are the sources of the data sets which support the AI Content Type Generator?
Contentful’s AI Content Type Generator is powered by OpenAI which obtains data sets from a variety of publicly available sources on the internet, crowdsourcing, and collaborations (e.g., partnering with organizations to access their data sets).
What model currently supports the AI Content Type Generator?
Currently, OpenAI’s language model GPT-3.5-turbo is being used for the AI Content Type Generator.
Where do I go for customer support related to the AI Content Type Generator?
Contentful’s AI Content Type Generator is part of the Contentful Services so all you need to do is submit a support ticket as you normally would.
Do you use any of my organization’s data to train the models used to support the AI Content Type Generator?
No. Neither Contentful nor OpenAI (the sub-processor whose technology powers the AI Content Type Generator) uses any customer data to train or improve the models that power the AI Content Type Generator. While OpenAI’s non-API consumer services such as ChatGPT and DALL-E Labs require users to opt-out of having their data train OpenAI’s models, that is not the case with respect to the OpenAI API that supports the AI Content Type Generator. For more details, please see the OpenAI API data usage policy.
Will the prompts that I submit to the AI Content Type Generator, or the output from those prompts, be shared with other Contentful users?
Contentful never shares or discloses a customer’s data with another customer, and that includes customer data in a prompt submitted in the AI Content Type Generator or the output of the prompt. Of course, if you choose to add output to your Contentful space and then publish it, that content will be viewable in the same manner as any other published content.